Policy Updated 3/02/2009

Simply She's Sexy Lingerie Boutique is based out of Fresno,California.

Simply She’s Sexy Lingerie Boutique has been serving the community and web since 2007. We carry a lot of various brands and styles. We specialize in selling affordable lingerie and also exquisite Designer Lingerie from France that we founded back in March 2007. We offer lingerie brands at affordable and competitive pricing. We have 90% of our lingerie is IN STOCK and usually ready to ship the with in 2 days.

Simply She’s Sexy Lingerie the customer always comes first In addition our friendly and professional staff is always here to answer any questions you may have. Regarding sizes styles our company services. Browse our Web site for more information about Simply She’s Sexy Lingerie.

Please feel free to E-mail us at: customerservice@simplyshessexy.com Call us at: (559)-229-SEXY(7399)

Frequently Asked Questions:

SHIPPING TIMES: Orders are processed within a maximum of 24-48 hours 2 business days after the order is placed. This DOES NOT mean we guarantee the parcel will be delivered within this time. Orders are shipped via USPS Priority Mail with Confirmation Delivery Reciept which is usually a 2-5 day service to anywhere in the USA.

Discreet packing and Shipping Information: Label will read S.S.S.L and in a Flat Rate Priority Envelope or Box.

VALENTINE ORDERS AFTER 2/4/2010 USE EXPRESS 2-3 TO RECEIVE BY 2/12/2010.

TRACKING: Orders are shipped with USPS Priority Flat Rate with Comfirmation Delivery Receipt. This service provides a tracking number that will provide you with delivery information only. This can be followed from our Tracking Page. You will be e-mailed a confirmation after your order is processed with this tracking number. The tracking number will allow you to view:

WE ALSO OFFER FedEx Ground 7-10 DAYS for delivery. Rate are subject to change for fuels charges and areas delivered to.

We also recommend purchasing insurance since we cannot be responsible for lost or damaged returns

We accept International Order: PayPaL Accounts only.

International Shipping offered; USPS INTERNATION FLAT RATE ONLY INT USPS Priority Rate $29.95 to $39.95 depending on International area. Some may take 15 days 21 day for delivery.



Back Orders

We will notify you as soon as we know if an item is on back order. Please note that sometimes an item sells out before we process your order. It can take 24-48 hours until we will know this information and can contact you. If you would like to cancel or replace the item/s of your order that is/are on back order, you should do so within the 48 hours of notification. Please e-mail us at orders@simplyshessexy.com and confirm if you want to cancel or replace a back ordered item.

NO RETURNS OR REFUNDS ACCEPTED ON LINGERIE or COSTUMES AND ON CLEARANCE SALE ITEMS. Any items on sale at the time of your order is None Refundable. Our Policy on Sales items due to discontinued by manufacature. Lingerie On Sale or Clearance Sales are Final Sales.

RETURNS & EXCHANGES. All sales are final sale none refunded. Since our product line is considered intimate apparel and since 95% of our products are made-to-order, we strictly enforce our policy on "no returns". We will exchange size only - if the item is available in other sizes- if requested within 5 days of receipt. Unauthorized returns will not be accepted.Please be sure to double check your size & color selection before placing your order. All shipping charges, including shipping incurred for authorized returns/exchanges will be the responsibility of the purchaser. We thank you in advance for your understanding and compliance with these standard procedures. Questions can be directed to: Contact Us!

Any unauthorized returns/refused packages will result in a 15% re-stocking fee. We have the right to refuse any package.

Return for Exchange Please Read Instructions: All Costumes are Not Refundable.

PLEASE CALL US OR EMAIL WITH IN 3 DAYS OF DELIVERY. EMAIL us: customerservice@simplyshessexy.com

Please contact us within the 3 days of comfirmed Delievery date of your order. We will do our best to assist you with this processed. All sales are final excpet for discrepancy in the order received must be reported within 3 days upon receipt of the goods. Please note if you dont Any returns must be reported within 10 days of receipt of goods. We will only exchange lingerie for manufacture defects. If the wrong size was sent in your orders than your order invoice stated.

Our fine lingerie from France is LISTED BY Bra Panties Corsets Bustier Fine Lingerie Made in France all sales are final. We only provide what we have in stock No EXCHNAGE. Since this from Designer Lingerie Imported from France the Manufacture only carries there lingerie line for a certain amount of time and not reproduced again only for Unique quaility and elegant styles.

Step 1 Need your Exchanged for size only in stock and approved will be tems as soon as possible you have 3 days to make play after comfirmed delivery for USPS. The fastest way is to reorder what you want online and return your unworn / and your store credit slips for items for a store credit. A return authorization number is required and must be issued from Simply She's Sexy lingerie,to the purchaser. If lingerie items or out of stock or no longer carried. (Order Out of Stock)Items which are out of stock will be issued a store credit number to use at check out or call customer service to help process your credit slip reorder.

Carefully package the unworn / unused items to be returned and enclose instructions. If you want to exchange or be sure to indicate which items you would like. Via Emai or call us right away.

Once you have sent us the item and included all requirement will send to you by email with your store credit code to be used at a different date or whatever you decide with in the 15 day grace period. Please remember We will notify you immediately and ship out your item. If there no instruction what type of return you want a store credit we will decided. Therefore a store credit slip is valid 3 month only. All money will be processed to Simply She's Sexy lingerie and simplyshessexy.com on line boutique.

Step 4- Return Dept. With an AUTHRIZED APPROVAL Exchanges and returns Take about 15 days to process. Once this approved. You Will recieve infomation for return address.Allow an additional 5 days to receive your exchange and for store credits sent to you by mail to redeemed.

Simply She's Sexy Lingerie Fresno CA 93726